Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 9, 2025

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Fill out contact forms or request information
  • Schedule strategy sessions or consultations
  • Subscribe to our newsletter or blog updates
  • Participate in surveys or provide feedback
  • Communicate with us via email or other channels

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Device type and operating system
  • Geographic location (general area, not precise)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule and conduct strategy sessions
  • Send newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Analyze website usage and performance
  • Comply with legal obligations
  • Protect against fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our website and business (e.g., email providers, analytics tools)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services

Our website uses PostHog for analytics to understand how visitors interact with our site. PostHog may collect anonymized usage data. You can learn more about PostHog's privacy practices at their privacy policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing emails at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Email: privacy@championmetrics.com

We will respond to your inquiry within 30 days.